Virtual Point of Sale (VPOS)

The RPM Virtual Point of Sale (VPOS) allows you to manually process credit card transactions directly from your web browser.

1. Select Your Merchant and Terminal

Navigate to the POS tab in the top navigation bar. On the right side of the screen, ensure the correct Merchant and Terminal are selected from the dropdown menus. If your account only has one terminal, it will be selected automatically.

2. Enter Transaction Information

Under the Single Input tab, complete the following required fields:

Transaction Type: Select your desired action from the dropdown (e.g., Purchase, Pre-Authorization, Pre-Authorization Completion, Forced Post, or Refund). (Note: Refunds can only be conducted through POS if you have a pre-set refund level).
Amount: Enter the dollar amount.
Card Holder's Name: Enter the name exactly as it appears on the card.
Credit Card Number & Expiry Date: Enter the card number and select the expiration month and year from the dropdowns.

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Invalid Characters
The system will automatically strip the following special characters from the Card Holder's Name and Reference fields to prevent errors: ;, ```, ", /, %, and -- (two consecutive dashes).

3. Optional Fields & Reference Data

You can use the optional fields section to pass additional data with the transaction:

Reference Number: An internal ID provided by your system that will display on your Customer Transaction Receipt (CTR) and in the RPM Search tool.
Customer Reference: A secondary internal reference (this does not display on the CTR or in Search).
Card Verification Data: Enter the CVV code and select the appropriate presence indicator from the dropdown ("Value provided by cardholder", etc.).

4. Entering AVS (Address Verification)

To utilize the Address Verification System (AVS), enter the customer's billing information into the address and zip fields.

Formatting Rules for AVS:

Ensure separate numerals always have a space between them (e.g., 1391 ELM STREET 605).
Do not exceed 29 characters total. If the address string is too long, prioritize the ZIP code.
For 9-digit ZIP codes, drop the dash.

5. Process the Transaction

Once all information is entered, click the Process Transaction button at the bottom of the form. When the transaction has been authorized, you will receive a CTR (Customer Transaction Receipt) response.